Terms and Conditions

The rates published in the website are only valid at the time of the quotation and guaranteed upon receipt of payment. All reservations are subject to availability and can not be guaranteed until full payment has been received.

A reservation is considered complete when it provides you with a confirmation number and the corresponding charge is applied. When booking, you consent to the use of your credit card number for payment and confirm that you acknowledge and accept our reservation policies, payment and cancellation disclaimer. By completing your reservation you agree to accept the conditions and charges associated with the rate you selected.

Payment Policies
We accept Visa, MasterCard Paypa, Skrill as payments by bank transfer.

REFUND AND CANCELLATION POLICY

The following cancellation policy apply for all our tour except Dolphin Swim Adventure, Dolphin Encounter, Jungle Tour, Royal Garrafon, Sea Lion Discovery, Cancun Lovers Dinner Cruise, Caribbean Funday, Caribbean Carnaval

The following cancellation policy applies only in the following activities: Dolphin Swim Adventure, Dolphin Encounter, Jungle Tour, Royal Garrafon, Sea Lion Discovery, Cancun Lovers Dinner Cruise, Caribbean Funday, Caribbean Carnaval

Dtourscancun.com and its affiliates are independent from suppliers over whom we have no direct control and we act only as agents for the passenger in making arrangements for sightseeing or any other services and do not assume any liability whatsoever for any injury, damage, death, loss, accident, partial cancellations or delay to person or property due to an act of negligence of, or default of any supplier or person rendering any of the services included in the tour. The purchaser hereby waives any claim against Dtourscancun.com and its affiliates related to the service purchased.

         Dtourscancun.com
       Reg. 229 Mza 4 Lote 5
     Tel.: +52 (998) 2623287

Email: sales@dtourscancun.com